Kootenay Marine has been in business since 1999. We are a family based company with a marine service station and full boating accessory shop. As a family business, you can depend on a personalized, friendly service every time. We know how a boat or recreational vehicle can become an important part of your family’s vacation traditions. That’s why we ensure it’s working at full capacity with professional repair and maintenance. We welcome all motor makes and models. Book an appointment with Kootenay Marine in Cranbrook today.
Our Professional Awards
Kootenay Marine has won the Platinum Best of Business Award several years in a row. Our latest win was in 2015 in the category of best boat and marine dealer.
Customer service is one of our top priorities here at Kootenay Marine. See what some of our past clients have had to say about our marine service station and boat accessory shop:
Going Above & Beyond
We would like to express our fantastic experience with one of your employees. There was a group of three of us who are on a 4500km motorcycle trip. When we got to Radium one of our motorcycles started making a funny noise. We go to Cranbrook and brought it into a dealership, which told us some very bad news. A spacer was missing from the axle and on top of that would not release the bike back to us unless it was towed. Our destination for the day was in Ainsworth and we still had a ways to go. After calling a tow truck we towed the motorcycle to the Canadian tire parking lot, and started to scratch our heads as to how we were going to get this bike fixed temporarily so we wouldn't have to cancel our bike trip already 2 days in. With none of the appropriate tools with us, this seemed almost impossible.
Darren happened to walk by and decided to ask if we were all right. As we explained to him what happened we chatted a bit and then left only to come back later on with a potential part that could be machined down to what we needed. For a good 2-3 hours Darren helped us and gave us the ability to make a part that was perfect for us to finish the trip.
Another issue arose as the bearing seemed like it wouldn't last the entire trip and would leave us yet stranded somewhere else down the road. After a while of humming and ha-ing staring at the wheel he just so happened to have the part that we needed that fit the wheel we had.
We are extremely appreciative and grateful for all your help. It gives us faith in humanity and we rate Kootenay Marine and Motor Company Inc. and their employees 5 star for going above and beyond in helping people whenever they can.
Cheers from Edmonton, Alberta~!
- Stephie L.
Great Honest People
They've done my Sea-Doo for a few years, did a complete rebuild (nice too) of my 1985 Skidoo, and now they care for my inboard boat, Larson 18.6
- Ron A.